Login FAQs

If you cannot remember your password, we can send you a password reset email. Just select the link below, enter the requested information, and a password reset email will be sent to you. https://secure.myubiquity.com/auth/password/forgot

There are a few possible reasons why you may not have received an email:

• The email may have routed to your Spam folder.

• Your email address in our records is not current.

- Example: If you are no longer working for the company that sponsored your 401(k) plan, but the email listed is your previous work email, the email is being sent to the incorrect account.

• If you have contributed to the plan but never registered your account, a password reset cannot be sent until you register the account.

If you are unable to locate your email in your Spam folder, please give us a call at 855.401.4357, option 2 and one of our Saver Success Specialists can assist you.

Your password may have expired. Please contact us at 855.401.4357, option 2 and one of our Saver Success Specialists can assist you.

When you were eligible to enroll into the plan, an email was sent to you with the subject line “Your future has arrived!”. This email will allow you to create an account. If you are unable to locate the email, or it has expired, please contact us at 855.401.4357, option 2 and one of our Saver Success Specialists can assist you.

When you have unsuccessfully tried to login to your account multiple times, your account will be locked. Click here and follow the instructions provided to receive a password reset email. You can also contact us at 855.401.4357, option 2 and one of our Saver Success Specialists can assist you.